SOME IMPORTANT STUFF FOR HUMANS…
Payment is welcome in cash or cheque payable to In the Company of Fairies, and is due on the date of the party. For events, payment can be made on the date of the event, or mailed within 30 days of the event.
You may cancel a party or event up to two weeks prior with no cost. Within two weeks, 50% of the total payment is due.
You may postpone a party or event booking to another day, for no added fee up to two weeks prior to the party/event, and for a $50 administration fee within two weeks.
There will be a $20 fee for returned cheques.
Although we will make every effort to come to your party, in the event of extreme weather conditions, sickness, or an emergency situation we may not be able to. In this event, we reserve the right to reschedule the party for another day.
The costumes we provide for the children are high quality, which helps to add to the magic of the day. We wish to preserve them so that many children can enjoy them and our costs are kept at a reasonable level. Where costumes are provided for the children’s use during a party, we ask that you do not serve meals while children are wearing them, and have non-messy snacks only (for example, no cherries, cake, strawberries, or orange pop, but cheese, veggies, crackers and grapes are great choices). Also, if you provide a craft while children are wearing the costumes, please have non-messy crafts only, and no painting or glue please. Please note that if these guidelines are not followed and a costume becomes no longer usable, you will be charged for the replacement value. We understand that there is natural wear and tear of the provided costumes, and that sometimes things, like wings, get accidentally broken. There will be no charge in these cases.
The first booking on a particular day has first choice on the fairy character, and this fairy will be used for the day. Please let us know your character preference regardless, in the event of a cancellation or change of plan.
At In the Company of Fairies, we honour the innate wisdom and will of children. We will set respectful boundaries where appropriate (e.g., no eating cake when wearing provided costumes, or putting fingers in the glitter pot), and at the same time we honour each child’s free will (e.g., we will not face paint a design that the child doesn’t want even if the parent wants it, or make them participate in a certain activity if they don’t want to…although we will encourage it!). Similarly, if they do not wish to be painted, that is respected as well. We are flexible to the needs of the children and may adjust a party to accommodate to the particular group present.